Privacy policy

We at Bidtotrade.com respect your privacy and for that reason, we have incorporated a detailed Privacy Policy into these terms. Please go through our Privacy Policy and by agreeing to these terms, you are also accepting the terms of our Privacy Policy.


  • Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy. We collect your personal information from you when you use Bidtotrade.com or its related websites and services ("Site") (including, without limitation, when you generate projects, enquiries, orders and invoice and when you participate in bidding against the enquiry or when you telephone or email our customer support team).By "personal information" we mean information that can be associated with a specific person or a company and which can be used to identify that person or a company. By providing your personal information to us, you explicitly consent to us for processing your personal information in accordance with the terms of our privacy policy.
  • When required we may amend our privacy policy at any time by publishing a revised version on this Site. You acknowledge and agree that you are aware of the fact that when you click certain links on our website you could be directed to other company links outside of our hosted environment where the information collected is outside of our direct control. The Privacy Policy of the third parties’ properties or applications will govern the information obtained from you by these third parties in those contexts. By registering to Bidtotrade.com, you give us your consent to receive promotional emails and emails announcing any alteration to, and new features on, the Site. Anytime, if you decide that you do not wish to receive any such emails, you have the option to opt-out of receiving such emails by clicking on the link at the bottom of any such emails or by writing to us on feedback@bidtotrade.com

Information we collect, receive and host

  • Account and Profile Information: As part of your registration to the site, you will be asked to provide us with certain information, such as your company, office address, shipping address, email address, password and/or telephone number, year establishment, trade license number, user type (Contractor, trader, and manufacturer) and category of items which you supply. In addition, users may create a profile that includes information such as your company details, upload images (such as company logo) and upload any documents related to the company or your achievements. Any information users share in publicly-available profiles is their own responsibility. You should carefully consider the risks associated with making certain personal or company information publicly available. Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your passport, residence visa or permit, emirates ID card and/or driver’s license).Please note that we may use your Internet protocol (IP) address (which is a unique number assigned to your computer server or your Internet service provider (ISP) to analyse user trends and improve the administration of the Site.
  • We may also collect information about your computer (Ex: browser type) and navigation information (such as, the pages you visit on the Site) along with the times that you access the Site. Sometimes we may collect feedback ratings and other comments relating to your use of the Site and for statistical analysis, we may aggregate your personal and company information, such aggregated personal or company information shall be anonymized.
  • We may also process information related to the effectiveness of our advertising campaigns, including what ads are viewed and clicked either on our network or on third-party sites. When you contact our customer service department, we may collect the personal information necessary to satisfy your request and to contact you for follow up when required. We may also contact you using the details of the existing contact information you provide to us for this purpose. When required we may also gather other information about our communications with our members. We may also append information which we lawfully obtain from business partners or third parties to existing data we hold about our members. We may automatically receive and log information on our servers from your browser or device including your IP address, software and hardware attributes, pages that you request, and other device or systems-level information.

Use of information and information sharing

In order to provide our services we may use the collected information for following purposes:

  • To customize offers and experience, to resolve technical difficulties, to provide customer services, to enable existing or new services, to create and manage user or sub-user account.
  • To monitor general and individual user or sub-user activity, such as keyword searches, postings, item selection activity, and to manage traffic on the Website;
  • To contact members and their sub-users, regarding service matters, customer care or for the permitted marketing communications through any available communications channels.
  • To perform statistical analytics to improve our services and customer care and to combat fraud and abuse.

Information sharing

  • We may share information we collect with our affiliates (companies under common ownership and control), located in any third country and those companies only process and use this information to assist us for purposes described above and are bound to honor this Privacy Policy and they shall no authority to independently use any personal or company information. Under no circumstance, we share personal information about our users with any non-affiliated third parties unless and until we have the specific permission from our users’ we also reserve the right to share information with private or public authorities that will aid us to fight fraud and abuse on our network, to investigate any suspected violations of law, or to fight any suspected breach of our services. When compelled by the court order or any similar legal procedures we reserve the right to disclose your personal or company information with government authorities or third party.

IP address and cookies

  • Like many other websites, we may collect certain information through the use of 'cookie' technology. Cookies are small computer files that store information on your computer, mobile phone or another device locally. It helps the website to remember information about your visit, like which parts of the site are most popular, your preferences and other settings. Which help us improve your experience on the site by making your next visit friendlier and more useful to you. Anytime you can decline our cookies if your browser permits, even though doing so may interfere with your use of the Site.

Amending your personal information

  • You can access, review and amend your personal and company information in “My Profile” section of the Site. In any way your personal or company information is changed or is incorrectly presented on the site, you should correct your personal information by yourself by accessing the Edit profile section on the site or by contacting us on support@bidtotrade.com
  • We reserve the right to retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

No spam

  • We at Bidtotrade.com do not tolerate spam. You understand and agree that sending unsolicited email advertisements or other unsolicited communications Bidtotrade.com email addresses or to other members of this site through our communication tools are prohibited by these Terms. You acknowledge and agree that from time to time Bidtotrade.com may filter emails, messages, and attached documents to check spam, viruses, phishing attacks and other malicious activity usage using human monitors or automated software. If you have any questions about our Anti-Spam Policy, or if you want to report spamming activity by one of our members, please contact us on spam@bidtotrade.com

    In case if you fail to abide by our anti-spam policy, Bidtotrade.com (in its sole discretion) may suspend the membership of the user and it may result in you being punished under applicable criminal laws, and/or you becoming financially liable toBidtotrade.com and/or other members of the website.

Third party website links

  • Our privacy policy solely applies to your personal or company information that we collect on the site. Our site may contain links to other websites and please be aware that we are not responsible for the privacy policies or practices related to such websites. We suggest you read the privacy statements of each and every website you visit if you intend to provide personal or company information to that website.

Security

  • The information which we collect is protected by reasonable security procedures and reasonable technical means to prevent any unauthorized access, use or disclosure of data. However, the Internet is not a secure medium and we cannot guarantee the complete privacy and security of your personal and company information. Always choose your password carefully and never share your username and password with anyone. Anytime you feel that your username or password has been compromised, please do contact us on support@bidtotrade.com and change your password immediately.

Changes to this policy

  • You acknowledge and agree that we reserve the right to make changes to this Privacy Policy by publishing the amended privacy policies on the website and/or by sending the notification email to the members. The amended privacy policy will be effective from the date of publishing on the website and by continuing to use our services after that period you confirm your continuing acceptance of any updates to this Privacy Policy. In case if you are not satisfied with changes to the privacy policy your only option is to discontinue the use of our service on the site.

Contact information

  • Questions or concerns about privacy policy and/or these terms, please contact our customer support at support@bidtotrade.com

Contact Address

N.M Global Consultancy FZE
Ras Al Khaimah,
P.O.Box 56094,
UAE

Customer service

Call: +971 54 3552682
Sat-Thur 8:00 am to 6:00 pm
Fri: 8:00 am to 12:00 pm

Email: service@bidtotrade.com